We supply easy to use governance and compliance tools which can be linked to your existing software applications to reduce your exposure to risk and improve your clinical governance processes.
Tools include:
Incident investigation methodology aligned with serious incident reporting scheme SIRS requirements. The detailed and specific complaints investigation tools HBS provides, allow provider to understand what went wrong and helps providers to outline the specific actions needed so that similar incidents do not happen again.
Complaints management process that is focused on resolving issues, HBS provides templates that can be used to assist staff to follow up complaints and we also provide information that can be given to clients around actions taken to resolve their complaint.
Reduce your risk exposure using our criteria-based tool to assess the effectiveness of actions - analysis of value of actions versus difficult of implementation.
Visualise your process using drivers diagrams of factors that impact your clinical governance program.
Standardise reporting to meet comply with the strengthened aged care standards.
Meet statutory requirements- HBS can provide you with processes to assess the legislation that applies to your scope of service. HBS also provides a legislative alerts service, giving you a plain English description of the changes in legislative requirements and how the change may impact service delivery. HBS also gives an outline of an implementation plan, a summary of the type of actions provider may nee to take to comply with changes in the law.
Comentários